Programme & Speakers //

Please find below information about the programme on the day plus details of individuals speakers involved.

The show will be presented by Diane Earles.

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8:30 a.m.
Registration.

9:15 a.m.
Welcome.
Speaker: Philip Knowles, Chair, CIM Durham Tees Valley Branch.

9:30 a.m.
Marketing Planning, Social Media and the Ladder of Engagement  – The Ken Atkins Memorial Lecture.
Speaker: PR Smith.

10:30 a.m.
Coffee Break.

11:00 a.m.
The Why, Where and What to do with Social Media.
Speaker: Declan Metcalfe.

12:00 noon.
Treating your customers.
Speaker: Philip Knowles.

12:30 p.m.
Lunch Break.

13:30 p.m.
Observational Promotional Ideas.
Speaker: Geoff Ramm.

14:30 p.m.
Full Potential Branding.
Speaker: Helen Urwin.

15:30 p.m.
Coffee Break.

16:00 p.m.
Question Time.
Speaker: Joanna Berry.

16:45 p.m.
Wrap up.
Speaker: Joanne Elliot, Chair, CIM North East Branch

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